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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Billing Generation Capacities Features and Functions



  • Application of recurring and onetime charges, payments and credits, late payment fees, interest charges, and adjustments based on the customer price plan at a number of different account levels

  • Re-rating of events (if required) using fixed or sliding tiers and total volume

  • Creation of bill summary sections by charge type and separating charge components for an event

  • Itemization of billing to allow for an optional detailing of all events in a date and time sequence

  • Custom bill messages on the bills, based on the customer type or segment, individual the customer, or language chosen for each the customer or subscriber

  • Bill cycle control and verification reports to support the bill cycle approval process

  • Bill cycle financial information to the G/L account

Billing and Invoicing Requirements Features and Functions
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