On-line Information Features and Functions
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- On-line display and reprints of the customer bill for the current bill cycle
- Information that is accessible at the billing center and at the different CSOs
- On-line customer bill information and current customer usage information to systems, such as IVR
- Seamless access to archived bill information and display or printing of the customer bill at the billing center
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Billing and Invoicing Requirements Features and Functions
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