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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Usage Charges Features and Functions



  • Calculation of usage charges

  • Application of multiple rating schemes to the same call, for example, calls that span multiple rating periods

  • Rounding rules for usage charges

  • Flexible addition, changing, or removal of usage charges based on user defined criteria. Proper authorization and audit trail will be provided

Billing and Invoicing Requirements Features and Functions
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