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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Importing Data Features and Functions



  • Users can import data from ACT!, MS-Outlook, and other popular contact managers

  • Users can import data from any data in a comma separated values (CSV) format, such as Palm devices, Excel, or GoldMine

  • The import process can automatically create sales lead records

  • The import process will automatically create account (company) records for each new account name in the import file

  • The import process can import data into custom fields

  • Import templates or profiles can be defined and saved for future use

  • Import wizards simplify the creation of import templates or profiles

  • The import process will automatically create separate contact (people) records for each new contact name in the import file

  • Imported contact records are automatically associated or linked to the appropriate account records

  • If the account or contact record already exists in the CRM database, the import process can automatically add or update the data in these records

  • Imported sales leads records are automatically linked to the appropriate campaign records

  • Lead status data (responded, no response, etc.) can be imported to a sales lead record

  • Amounts can be imported in different currencies

Importing and Exporting Data Features and Functions
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