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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Activity Manager Features and Functions

Activity manager tools allow users to create, maintain, and share to-do lists. Managers can perform detailed analysis based on their unit activities.

  • To do list

  • Delegate actions to others

  • Integrate rule-based, workflow process activities

  • Manage the scheduling process to return multiple due dates for various combinations of products

  • Diary function that synchronizes with Microsoft Outlook

  • Allow scheduling of both sales staff and customer appointments and availability

  • Integrate a time management system

  • Cross-departmental customer activity analysis

  • Customer service integration

Sales Force Automation (SFA) Features and Functions
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