Billing System Interface Features and Functions
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- Seamless interfacing with the billing system to exchange all necessary data
- Provision of the billing system with necessary customer account information, such as subscribed products, services, and supplementary services, as well as with details concerning billing options, such as bill format
- Interface to request pricing information, usage investigation, and adjustment
- Interface to request special billing such as billing advice, a bill on demand, split billing, or a bill for terminated customers
- Interface to provide details concerning special payment options, such as advance payments and deferred payments
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Customer Care Features and Functions
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