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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Customer Loyalty Programs Features and Functions



  • Introduction of customer loyalty programs that permit reducing the cost of customer acquisition and enhancing customer retention

  • Loyalty programs based on high usage, subscribed or added services, and payment history

  • "Affinity" or "association" programs, where identified customers are part of a specific group that is given a reduced rate

Packages, Discounts, and Promotions Features and Functions
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