Error Handling Features and Functions
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- Efficient procedures for starting up and shutting down the applications supporting multichannel interaction
- Change configuration while application is in production and running; supports real-time configuration changes based on CIC operating environment
- Effectively handle procedures for changing configuration parameters, both while in and out of production
- Efficiently manage system memory and clean-up
- Handle a desirable number of concurrent sessions in production
- Seamlessly restart and recover architecture in the event of a server failure
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E-Mail Response Management Features and Functions
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