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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Outbound E-Mail Communication Features and Functions

Outbound e-mail communication involves sending automated outbound e-mail confirmations.

  • Send a category-based message to customers all having similar cases of a particular category

  • Automated outbound e-mail confirmation of transactions occurring on a client's website

E-Mail Response Management Features and Functions
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