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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Custom Data Fields Features and Functions



  • Creation of custom data fields for inclusion on the main CRM home page

  • Creation of custom data fields for inclusion on any of the CRM area home page layouts

  • Creation of custom data fields for inclusion on the predefined or custom data records

  • Creation of custom data fields for inclusion on the predefined or custom Detail Data Records

  • Creation of custom data fields for inclusion on the activity records (e.g., tasks, to-dos, calls, meetings, etc.)

  • Custom fields added to lead records can be "carried over" (when the lead is converted) to the related account, contact, and opportunity data records

Customization Features and Functions
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