Wireless Access Features and Functions
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- Real-time access to CRM system through mobile phones (WAP, WML, voice)
- Real-time access to CRM system through PDAs, Palm, WinCE, and BlackBerry devices
- Alerts through pagers
- Multi-mode access and delivery (e.g., access via voice, deliver on wireless)
- Access to CRM system's custom e-mail templates with mail merge fields when sending e-mails from the wireless device
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Mobile Options Features and Functions
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