Partner Web Portal Features and Functions
Web-based PRM (partner relationship management) software applications enable companies to customize and streamline administrative tasks by making shipping schedules and other real-time information available to all the partners over the Internet.
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- Partner recruitment and registration
- Partner business and call planning
- Partner training, including online tests, configurable grading logic, and certification tracking
- Online access to assigned lead and opportunity records
- Online input of new leads and opportunities
- Online maintenance of lead and opportunity status (sales pipeline, forecasts, and sales history)
- Online access to (and download of) marketing collateral, (brochures, white papers, product pricing, etc.)
- Notification system (global messages) to keep partners up-to-date on special offers and promotions
- On-line input of new orders
- On-line input of new cases or service requests
- On-line access to order status
- Online access to the company's published solution knowledge base to find solutions to their customers' problems
- On-line access to archive of past invoices
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Partner Management Features and Functions
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