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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Territory Management, Team Selling, and Member Reassignment Features and Functions



  • Sales territory administration, analysis, and maintenance

  • Sales territories can be organized based on geography, industry, product, or other customizable criteria

  • Automatic opportunity record assignment to appropriate sales professional based on user-definable rules

  • Automatic notification of the new opportunity to the assigned sales professional

  • Automatic scheduling of a follow-up activity to the assigned sales professional

  • Mass opportunity record transfer for reassigning ownership of one or more opportunities from one sales professional to another

  • Opportunity record reassignments can be rolled back

  • Automatic creation of opportunity ownership history records whenever opportunity records are reassigned

  • The sales team members and the "roles" they play in the selling process can be associated with (hyperlinked to) an opportunity record

  • Team members can be added, removed, or replaced on multiple opportunity records on a single pass

  • The level of access that team members have to an opportunity record can be defined

Sales Force Automation Features and Functions
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