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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Contact Management Features and Functions



  • Ability to view contact history

  • Ability to enter contact information

  • Ability to view contact information

  • Support for contact details encompassing information from multiple sources in the enterprise

Lead Management and Workflow Features and Functions
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