Customer and Partner Support Features and Functions
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Customer Information
Customer information can include things like customer or company name, address, account numbers, buying patterns, buying histories, etc.
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Channel Support and PRM
Partner relationship management (PRM) is both strategy and software that is used to streamline administrative tasks. Channel partners are able to share information and collaborate online to deliver services and products to end user clients.
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Aftermarket Services
Aftermarket services include asset management, spare parts management, etc.
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Quote-to-Order (Q2O) Systems Features and Functions
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