Analytics Features and Functions
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- Executive-level analytical interface
- Dashboard view
- Graphical display of a wide variety of charts and graphs
- Customer scorecards
- Customer key performance indicators (KPI)
- Interactive graphic interface
- Drill-down capabilities to find root causes
- Predictive modeling and analytics
- Real-time cross-sell and up-sell recommendations
- Data mining capabilities
- Customer segmentation
- Customer profiling
- Text mining capabilities
- Historical data modeling and analytics
- Analysis of variance
- Forecasting capability of resource demands
- Forecasts demand for products and services
- Web mining
- Click stream analysis
- Regression analysis
- Decision analysis and decision tree display
- Multivariate analysis
- Psychometric analysis
- Categorical data analysis
- Survival analysis
- Nonparametric analysis
- Cluster analysis
- Promotional analysis
- Site selection analysis
- Ad hoc queries
- Predefined queries
- An integrated online analytical processing (OLAP) engine
- OLAP data warehouse for consolidation of data from multiple sources
- Built-in customization and programmatic support
- Allow delivery of near real-time operational data store
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Analytics and Reporting Features and Functions
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