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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Web-based Work Requests Features and Functions



  • Work requests can be created by anyone with web or e-mail access and processed automatically

  • Work request originators receive acknowledgement that the work request was received

  • Work request originators can determine a work request status at any time

  • Work request originators receive an acknowledgement when a work request is rejected

  • Explanation is provided to the work request originator if work request is rejected

  • Work request can be completed via a web browser

Work Order Management Features and Functions
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