Service Contracts Management Features and Functions
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- Service contract type established by user
- Service contract coverage codes
- Service contract and warranty numbers
- Renewal and expiration dates
- Multiple service contract coverage options
- Contract costs, terms, and conditions
- User-defined services with percent responsibility limits
- Tracks service contract limits
- Time and materials contract capability
- Contractual activities include phone support, field repairs, and maintenance
- Contract quotes
- Deferred financial reports
- Contracts mandate scheduled service costs
- Customer credit checks and holds
- Customizable billing cycles
- Automates release from service contract for invoicing
- Provide self service for customer statusing and ordering of product documentation
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Field Service and Repairs Features and Functions
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