Proactive Information Delivery Features and Functions
Proactive information delivery allows personalized business information to be easily distributed to other applications within the enterprise via e-mail, printers, file services, and mobile devices.
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- Modeling, automation, and routing for business processes according to user-defined business rules
- Process can perform looping, decisions, or parallel processing streams
- Group and individual notifications
- Mechanisms to notify individuals when an action is required
- E-mail systems
- Ability to protect personal health information (limit access)
- Predefined workflow is included
- Workflow may be customized
- Definition of new workflow processes
- Mechanisms for automatic escalation of notifications that have not been acknowledged within a specified time frame
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Workforce Management Features and Functions
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