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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Online Requirements (Sales Management) Features and Functions

Online functionality for sales management allows all types of users (employees, salespeople, customers, partners, etc) to easily perform sales-related activities such as searching for customer information; looking for available products in inventory; creating quotes and orders; managing sales documents; displaying sales history for one or more customers, etc. When these options are available online, all authorized users can access them from a Web browser, without requiring that a special program be installed on their computer.

  • Multiple packaging configurations per item

  • Accommodate an order type for a new order or quote

  • Status field for new quotes or orders (specifies whether it's a new order or quote)

  • Creates order from quote and retains quote reference identification (for all new orders or quotes)

  • Create an order from only selected lines of the quote

  • Decrease the amount quoted

  • Allow for customer account and sales order status on-line by customer name or number or by sales order number

  • Process and print (at least 300 characters) a special message or memo on sales documents (e.g. sales order, invoice or bill of lading)

  • Validate order dates/MRP dates

  • Accommodate, primarily for the sales order, a customer requested ship date, a due date, and a company expected ship date

  • Automatically change all the prices by a certain percent or dollar amount

  • Automatic pricing may be overridden

  • Accommodate multiple ship-to addresses for each bill-to address

  • Allow sorting and printing each of the booking, billing, backlog, and backorder reports by sales order number

  • Allow sorting and printing each of the booking, billing, backlog, and backorder reports by customer code

  • Allow sorting and printing each of the booking, billing, backlog, and backorder reports by product category

  • Allow sorting and printing each of the booking, billing, backlog, and backorder reports by representative/sales person

  • Allow sorting and printing each of the booking, billing, backlog, and backorder reports by region

  • Provide on-line order history file displaying past orders for the customer

  • Allow for customer master file inquiry that displays the billing address for a customer

  • Allow for customer master file inquiry that displays the credit standing for a customer

  • Allow for customer master file inquiry that displays the billing and shipping terms for a customer

  • Allow for customer master file inquiry that displays the special instructions for a customer

  • Provide a management summary report showing on-time shipments

  • Calculate split commissions automatically

  • Apply sales tax automatically

  • Create a backorder for under shipped or unshipped lines

Sales Management Features and Functions
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