EBPP Services Features and Functions
EBPP = electronic bill presentment and payment
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- Acceptance of billing data in a flat file
- Single bill presentment template for each bill type
- Support multiple bill templates
- Billing templates that can accommodate announcements, cross-selling ads or conditional logic
- Billing templates that can link to other web sites
- Billing template links that are modifiable with each billing cycle
- Network-based or web-based, sharable billing template design and modifiable without intervention by the software provider
- Testing of new billing templates, along with test billing data, outside the billing production system
- Billing templates that are modifiable without intervention by the service provider
- Send special e-billings and e-notices in addition to regular billings
- Presentation of non-billing information on regular billings
- Sub-amounts in the payment detail
- Web-based payment registration process for customers to specify their bank account or routing and billing account data
- Discontinuation of receiving or de-registration from the service of electronic bills
- Addition or deletion of one or more billing accounts
- Turning on or off of e-mail notifications
- Ability for customer to request changes to biller information
- Customer specification of amount to be paid
- Accommodate partial payments, specified by the customer
- Reversals of e-payments
- Allow customer to dispute charges online
- Detailed bill submission reporting capabilities
- Payment settlement activity reporting capabilities
- Transaction history reporting capabilities
- Statistics on payments made via web portal reporting capabilities
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Billing System Features and Functions
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