Account and Contact Management Features and Functions
Contact management systems enable organizations to easily store and find contact information, such as names, addresses, and telephone numbers. Sophisticated contact managers provide reporting functions and allow several people in a workgroup to access the same database of contacts. Some also provide calendar functions, which blurs the line between contact managers and personal information managers (PIM).
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Account (Company and Organizations) Management
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Contact (People) Management
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Opportunity, Contact, and Contract Management Features and Functions
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