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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Opportunity Creation Features and Functions



  • Pre-configuration of opportunities, home page, and data records

  • Quick access to recently created, modified, or viewed opportunity records

  • Opportunity record subsets based on user-defined filter variables

  • Pre-configuration of opportunity list views

  • Workflow engine that is available to help implement best practice opportunity management activities

  • Association (hyperlinking) of opportunity data records with the campaign records that spawned them

  • Automatic calculation from associated product records of the total dollar value of an opportunity

  • Definition of multiple opportunity data record layouts to handle opportunities with different selling processes and data needs

  • Association (hyperlinking) of people (contact data records) and the roles they play in the purchase decision with an opportunity data record

  • Creation of contract documents using predesigned templates

  • Automatic creation of opportunity history records whenever key opportunity data fields are changed

  • Association (hyperlinking) of both open and closed (completed) selling activities with opportunity records

  • Association (hyperlinking) of free-form note records with opportunity records

  • Association (hyperlinking) of documents and files with opportunity records

  • Association (hyperlinking) of competitor detail records with opportunity records

  • Association (hyperlinking) of competitor detail records with the competitor''s account and contact data records

  • Association (hyperlinking) of opportunity records with the lead data record that spawned the opportunity

  • Just-in-time data capture that prompts the sales person to collect required data at appropriate points in the selling process

  • Configurable activity result codes that capture the result of each sales step

  • Designation of a primary contact for each opportunity

  • Designation of the competitor who "won" when an opportunity is "lost"

  • Designation of the primary competitor for each opportunity

  • Configurable "reason won or lost" codes to analyze why opportunities were "won" or "lost"

  • Configurable "sales stage" data fields to track where each opportunity stands in the sales pipeline

  • One or more popular sales methodologies (e.g., Miller Heiman, customer centric selling, etc.)

  • Variety of predesigned opportunity management reports that are available for immediate use

  • Variety of predesigned sales reports that are available for immediate use

  • Predesigned opportunity-related analytics (charts and graphs) that are available for display on dashboards and reports

  • Predesigned sales-related analytics (charts and graphs) that are available for display on dashboards and reports

Opportunity Management Features and Functions
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