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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Products and Services Features and Functions



  • Pre-configured product home page and data records

  • Product record subsets based on user-defined filter variables

  • Pre-configured product list views

  • Configurable product lists with pricing data

  • Designation of product pricing lists as active, deactivated, and cloned

  • Definition of multiple types of prices for each product (e.g., standard, list, sales prices)

  • Association of electronic copies of actual contracts with a contract data record

  • Definition and assignment of revenue-based price discounts to opportunity records

  • Product records that are predesigned so as to manage recurring revenue

  • Association (hyperlinking) of product detail records with opportunity records

  • Indication in each opportunity record of the products ultimately purchased and not purchased

  • Association (hyperlinking) of services that are purchased with project records

  • On-line access to the company''s published solution knowledge base in order to find solutions to customer problems

  • Predesigned product-related (sales pipeline, sales forecast, and sold) analytics (charts and graphs) that are available for display on dashboards and reports

  • Predesigned products purchased records or asset records that contain data fields such as serial number, date of purchase, warranty end date, etc.

  • Automatic association (hyperlinking) of a "won" opportunity''s associated product detail records with the account record (as assets or purchased product records)

Opportunity Management Features and Functions
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