Quality Management Features and Functions
Quality management refers to the set of actions taken by an organization to ensure that it creates and delivers high-quality products. In order to do so, organizations must comply to national and international rules and regulations related to product quality, but they often also create and use internal requirements for quality control. Specific procedures need to be set up in order to ensure that the end products comply to internal or external quality standards. All these activities need to be well documented in order to provide the information needed when customers are not satisfied with the quality of the products received. Government agencies may also require this information for control and verification.
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- Defective or excess material return processing must update on-hand
- Damaged material--corrective action and failure analysis available to vendor on-line
- Flags need to perform inspection of a specific item or a supplier's items
- Tracks material inspection dispositions
- Tracks and reports on non-dispositioned rejects
- Tracks quantity rejected at inspection
- Assigns codes to reject descriptions
- Tracks unresolved rejections
- Processes material receipts which have failed inspection
- Corrective actions can be initiated, and processed, and tracked
- Tracks items for which there is no disposition, or which are rejected pending vendor approval
- Tracks items awaiting return shipment to vendor
- Provides aggregate supplier quality data
- Transactions related to material returns to vendors can be performed online
- Tracks customer-rejected items awaiting disposition from original supplier
- Lists authorized alternatives for substitution-approved items
- Lists authorized vendors for each item
- Prints document identifying point of return and justification
- Prints debit memo as part of return-to-supplier process
- Recalculates average item cost
- Quality data on-line
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Supply Chain Management Features and Functions
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