Availability Features and Functions

• Architecture that ensures a high level of network availability through redundant or spare network components, backup links, load sharing links, and advanced troubleshooting tools


• Architecture that ensures a high level of systems availability through server clustering technologies capable of providing fast recovery in the case of hardware or software failures


• Architecture that provides a shadow platform, acting as a disaster recovery site, which will be capable of supporting key business functions, though with a lower throughput


• All platforms, whether hardware or software, needed for the disaster recovery site


• Architecture that can redirect client access and fail over databases to surviving servers by using state-of-the-art technologies (load balancing, database clustering, etc.)


• Availability of core CC&B modules while upgrade or maintenance is performed. The backup system can take over transparently in such circumstances


• Architecture that ensures a high level of data availability through replication technologies capable of synchronizing main and disaster recovery sites


• Efficient SAN devices (that allow stripping and mirroring with minimal performance degradation) and tape libraries for data storage and backup


• Storage management software to ensure that data is not corrupted or lost in the case of hardware or software failures