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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Failure Analysis Features and Functions



  • Frequencies and probabilities are analyzed for problems/complaints

  • Frequencies and probabilities are analyzed for root causes

  • Frequencies and probabilities are analyzed for actions taken

  • Pareto analysis is done for problem/cause/action codes

  • Mean-time-between-failures (MTBF) can be tracked

  • MTBF for a specific root cause can be determined

  • Mean-time-to-repair (MTTR) can be tracked

  • Mean-wait-time (MWT) can be tracked

  • Time since the last failure can be tracked for any failure type, in order to determine trend

  • Time since the last failure can be tracked for a user-defined root cause

  • Time since the last failure can be tracked for a user-defined action taken

  • Time since the last failure can be tracked from the last checkpoint

  • Users can drill down to determine detail from time-since-the-last-failure analysis screens

Analysis Features and Functions
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