Workflow Management Features and Functions

• Change workflow processes for non-technical users


• Authorized non-technical users can manage workflow processes


• Manage and track sequential and parallel workflow actions


• Save and rename workflows


• Cancel a workflow in a controlled fashion


• Notification features can be enabled or disabled by system administrators


• Workflow steps can be reassigned in real time


• The workflow launcher can reassign workflow steps in real time


• The workflow step owner can reassign workflow steps in real time


• Workflow administrator can delegate rights to users


• Authentication of external users in a workflow can be added


• Users can interact with the workflow via a client


• Users can interact with the workflow via e-mail


• Reroute workflow automatically if not responded to within a certain time frame


• User update-able calendar to ensure workflows are not assigned to absent staff


• Integrate and synchronize desktop time-management calendars and task lists with staff


• Represent workflow instance status, active step and current requirements


• Add comments to workflow instances, and to attached content object's metadata elements


• Highlight comments through a "track changes" function


• Allow users to skip workflow steps and force "end state"


• Allow end users to navigate their tasks, through actions and comments


• Acknowledge receipt or conforms delivery as part of a defined workflow


• Display workflow step actions and requirements in a text report display


• Set workflow "action tracking" functions on content


• Integrate and synchronize desktop time-management calendars and task lists with staff


• Retain workflow instance comments and metadata element values