Workflow Notification Features and Functions

• Notification alerts the appropriate workflow-step owners


• Workflow notification mechanisms integrate with desktop products (such as Lotus Notes or Outlook)


• Workflow notification mechanisms integrate with an RDBMS server


• Workflow notification mechanisms that integrate with the user desktop


• Notification occurs within an e-mail program or entirely within the collaboration environment


• Can raise a single notification within a defined time period


• Can immediately notify users when an event occurs that is set to trigger the notification


• Notifications within defined time period


• Notifications can be prevented from being switched off by users


• Includes hyperlinks to content objects


• Notify users of changes to configuration without the use of attachments


• Notify or escalate overdue workflow actions


• Repeat notifications


• Reminder notifications as scheduled task deadlines approach


• Notification escalation


• Escalate notification message texts