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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Technical Specifics Features and Functions



  • Performance monitoring tool

  • Availability and capacity

  • Maintainability

  • Error handling

  • Restart, recovery, back-up procedures

  • Open source

  • Deployment

  • Network bandwidth considerations

  • Monitoring and alerting of significant components conditions and resources

  • Integrated with third-party system management

  • Integrates into larger CRM and other data management applications

  • Exchange of data input and output

  • Thread safe

  • Program list capabilities

  • Program terminates at any point

  • Saves state

  • XML used output

  • Cluster multiple individual servers together without any additional software or hardware components

  • Common web portal for all users

  • Built-in metrics dictionary

  • Multitier, distributed architecture to rapidly integrate into existing IT architectures

  • Embedded diagnostic methods

  • Extranet readiness to securely share information such as supplier scorecards and market statistics

  • Customization with Software Development Kit (SDK)

  • Multimode access and delivery

Technical Architecture Features and Functions
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