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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Integrated alerts and messaging Features and Functions



  • E-mail alerts or messages

  • Pager alerts or messages

  • Fax alerts or messages

  • Create XML and FTP messages

  • Built-in escalation profiles

  • Built-in resolution strategies

  • Ability to automatically change process flow upon exceptions

Other Functions Features and Functions
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