Analysis Functionality Features and Functions
Carrier performance is a key element of successful logistics. The TMS should enable the user to track carrier performance--ad hoc as well as through structured queries and reports. Data captured through the shipment lifecycle should be used to identify areas of poor performance as well as responsible parties for damage and claims. Lack of performance according to plan should also be available through event management and other TMS tools. Data should be available from the TMS to provide input to analysis and reporting tools, for example Excel, as well as more complex tools and applications.
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- On time delivery according to plan
- Adherence to route and plan
- Damages and claims--by carrier, shipment, and product
- Service level deviation, as defined in the service level agreement
- Deviation from the desired mode
- Deviation from contracts and rates
- Deviations from data requirements and status reporting
- Adherence to collection and delivery plans and schedules
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Analysis Features and Functions
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