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Gestion de la relation client (GRC/CRM) - Assurances et sociétés financières

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, web or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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SCT revient avec une vengeance


SCT Corporation, un fournisseur de solutions informatiques pour un certain nombre d'industries disparates, a annoncé que le trimestre clos le 30 Juin 2000, était un quart record de recettes provenant des droits de licence au sein de l'industrie de processus d'affaires des solutions de SCT. SCT, qui prétend connaître le succès continue avec échelle de l'entreprise, les comptes mondiaux dans les industries de transformation, a maintenant huit des 16 premiers fabricants de produits alimentaires en Amérique du Nord en tant que clients.

international trading company  dans         Sa deuxième accord international permis cour de l''Ohio et du Tennessee, et.         Unité de solutions mondial de l''éducation de SCT a signé plusieurs nouveaux international         licences, et signé grandes licences en Virginie-Occidentale, l''Oklahoma, le Massachusetts,         Colorado et le Nevada. SCT et WebCT ont annoncé leur accord d''exclusivité         d''étendre le leadership du marché de l''e-Learning sur le marché de l''enseignement Pour en savoir plus

GXS acquiert HAHT Commerce de données B2B détail Plus synchronisée Première partie: Résumé des événements


GXS, un business to business e-commerce pionnier, a annoncé l'acquisition de canal spécialiste de la gestion HAHT Commerce. Cependant, malgré une bonne complémentarité, clientèle élargie et une meilleure possibilité de ventes croisées (surtout pour les clients existants dans le secteur de la distribution), certains défis devront être surmontés et une stratégie plus détaillée devra être étoffé.

international trading company  Bottling Company , Swisher international ,    national des produits de fruits, Inc. , Koss Audio & Video Electronics ,    Bormioli Rocco Glass Company , Van Mar, Inc. ,   et Hibbett Sporting Goods, Inc. Le portefeuille comprend AS2 GXS   les services et les logiciels comme suit: AS2     Service de boîte aux lettres permet aux clients de se connecter à GXS utilisant le protocole AS2     et d''obtenir une meilleure productivité résultant de cette rapide et plus efficace     option de Pour en savoir plus

Un marché de Epicor Médiator Clarus à la Brocante Software Market


Profitant de son rival Microsoft soit réticence ou satiété, Epicor a récemment acquis ses Clarus partenaires à long terme pour un presque à côté de prix rien à offrir mid-market avec un solide add-on e-procurement et, finalement, la proposition de valeur SRM trop.

international trading company  et d''étendre sa distribution international de revendeurs et de ses programmes de génération de prospects se concentrera sur les secteurs cibles spécifiques et la taille de la clientèle spécifique et continuera de tirer parti des efforts de co-marketing avec les partenaires et les associations professionnelles de l''industrie. Epicor continue aurait à investir dans ses organisations vente, de service et de soutien qui ont suivi une formation importante d''une série de nouveaux produits ainsi que la Pour en savoir plus

TradeStone Software présente Bamboo Rose


Plate-forme de marchandises Lifecycle Management TradeStone (MLM) unifie la conception, l'approvisionnement, la commande, et la livraison de marque privée et des produits de marque, permettant de mode, vêtements, chaussures et accessoires aux détaillants de tirer parti d'une «version unique de la vérité." La Compagnie en vertu dernier innovation, Bambou Rose, est une communauté mondiale de marché électronique pour les détaillants et les fournisseurs qui souhaitent échanger des idées et des informations sur les produits avant de les acheter.

international trading company  supportant ordre national et international, raccourcit la passation de la commande et les processus de confirmation de collaboration Fournisseur Community Management -augmente la visibilité et la collaboration avec les partenaires commerciaux pour améliorer la performance et la relation qualité GTM , intègre des listes de colisage, factures, et les données de traçabilité et-piste et le respect pour fournir une vue globale des processus de production et de livraison Une importante amélioration Pour en savoir plus

Commerce One tente plus dur


Numéro deux du cabinet E-procurement a annoncé une flotte de nouveaux produits et services à travers sa gamme de produits.

international trading company  One tente plus dur résumé des événements Commerce   One. Inc. (NASDAQ: CMRC) a brillants nouveaux modèles de ses principaux produits. Les deux entreprises   et les modèles ASP sont disponibles. Sur   du côté de l''acheteur, Commerce One BuySitetm 6.0, à la fois dans son entreprise et Portal   Editions, offrent une variété de nouvelles fonctionnalités. Parmi ceux-ci est une intégration en douceur   de tarification dynamique. Un acheteur peut utiliser un assistant pour créer di Pour en savoir plus

PGI/ERP - Conception de produit à la demande (ETO)


The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategies, and subsequent software selection.

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PGI/ERP - Production linéaire


The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.  

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Collaborative Sourcing fournisseur de solutions remue ciel et terre


En superposant à travers l'infrastructure actuelle de l'organisation et la construction d'un système d'approvisionnement qui exige peu d'entraînement, les utilisateurs peuvent se connecter n'importe où Tradestone sur et que le système gère toutes les complexités du commerce international (sans jamais éprouver sa complexité).

international trading company  PC sur le marché international et d''automatiser les opérations d''importation des organisations mondiales. Faire équipe avec son partenaire d''affaires de longue date Jack Zakarian pour former IMC, Welch a pris soin de la conception du produit conceptuel, alors qu''il a effectué les codage logiciel. Il a été le premier programme d''importation délivrée au marché, et a été lancé lors d''une foire commerciale, où l''entreprise a réussi à vendre l''automatisation des échanges internationaux à Pour en savoir plus

Yet Another «Big 5 ERP 'CEO Casualty


Le conseil d'administration de JD Edwards & Company a renouvelé C. Edward McVaney au poste de président et chef de la direction, en remplacement de Doug Massingill qui a démissionné de la position et du Conseil en vigueur immédiatement.

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Gestion de la relation client (GRC/CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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Gestion de la relation client (GRC/CRM) - Assurances et sociétés financières


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, web or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

international trading company   Pour en savoir plus

Will Sage Group Cement Son leadership PME avec ACCPAC et Acquisitions Softline? Première partie: Résumé des événements


En acquérant récemment ACCPAC International et Softline, le Groupe Sage continue à compléter par l'annexion. Il a actuellement encore la plus grande couverture géographique dans la partie inférieure du mid-market.

international trading company  logiciel centrale Computer Associates International ,    Inc. (NYSE: CA). ACCPAC   est l''un des principaux comptabilité, gestion de la relation client   (CRM), et solutions Internet hébergés par les fournisseurs. Il offre une gamme complète   des solutions d''affaires entreprise pour les PME, qui continue de façon indépendante   étendre son empreinte produits et des opérations à travers le monde. À cette fin, son dernier   offre de produits va maintenant de la comptabilité d''inclure Pour en savoir plus

E-Business Suite


Oracle E-Business Suite brings high-quality, enterprise intelligence to your company. It is the only complete, integrated set of enterprise applications and is designed to streamline every area of business, including sales and service, to financials and human resources. Half of E-Business' capabilities are dedicated to meet specific industry needs including financial services (Sarbanes-Oxley compliance), healthcare, and manufacturing and high-technology.

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Gestion de l'entreposage: la gestion du parc, analyse concurrentielle, et les défis


L'activité reste difficile à équilibrer les vendeurs les plus établies, depuis un produit intensification de l'architecture rajeunissement et le cycle des améliorations fonctionnelles, la pression exercée par les intrus ERP, et la consolidation continue du marché exercent une pression fiscale dans le secteur.

international trading company  Autres vendeurs, comme Catalyst international , devront remplir stratégiquement aux besoins uniques du marché afin d''obtenir une croissance et d''échelle (voir aurez l''acquisition récente Catalyser la stratégie de Catalyst? ). défis subsistent pour tous Cela ne veut pas dire, cependant, que le marché de la SCE a été épargné par acquisitions, étant donné qu''il ya eu plus d''une vingtaine d''acquisitions ou de fusions d''entreprises avec des solutions WMS dans ces dernières années, malgré le Pour en savoir plus