Software Functionality Revealed in Detail
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 standex www serre

Gestion de l'apprentissage
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning

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Gestion de rémunération incitative

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies.

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Gestion de la relation client (GRC/CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Gestion de portefeuille de projets (GPP/PPM) - Prestataires de services

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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Gestion financière

Financial packages encompass modules for bookkeeping and making sure that accounts are paid or received on time.

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Gestion du capital humain

Human Capital Management (HCM) encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This HCM model includes functionality for recruitment and staffing management, human resource management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning.

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PGI/ERP - Industrie de transformation

The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by processing them into a form suitable for further manufacturing or for immediate end-use. These activities include traditional mills that turn grain into flour or extract sucrose from sugar cane; the spinning and weaving mills of the textiles and carpets sectors; the rolling plants of steel, aluminum, and other metals semi-fabricators; to the continuous outputs of paper and board mills.

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Fabrication de matériel et d'équipement

L’industrie manufacturière consiste en une variété d’approches de production comme la production discontinue, par processus, en mode mixte, la conception à la demande, etc. Dans cet environnement concurrentiel, les fabricants ne peuvent pas s’appuyer uniquement sur la qualité de leurs produits, la livraison rapide ou des modèles de produits innovateurs pour conserver leur longueur d’avance; tandis que l’industrie manufacturière mûrit, les règles du jeu changent. Les fabricants se heurtent désormais à la mondialisation, à une forte concurrence entre les participants d’une même industrie et aux changements constants de la demande et des attentes des clients.

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Activités extractives (minières)

L’exploitation minière consiste à extraire du sol des matériaux utilisés dans différentes activités humaines (les industries, l’échange, la production d’énergie, etc.). Il y a trois principaux types de matériaux : les minéraux et les métaux précieux (l’or, le diamant, l’argent, etc.); les matériaux utilisés pour produire de l’énergie (le charbon, l’uranium, etc.); les métaux de base (le cuivre, le fer, etc.); et les matériaux de construction (la pierre, le sable, le gravier, etc.) extraits des carrières, qui sont des mines à ciel ouvert. Il y a deux principaux types d’activité propres à l’industrie minière : l’exploration, qui consiste à chercher des matériaux, et l’extraction, qui est l’action de retirer ces matériaux du sol.

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PGI/ERP - Industrie de la mode et du vêtement

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategies, and subsequent software selection.

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Ventes et marketing

Les ventes (la fonction qui génère directement des revenus grâce au transfert de produits ou de services) et le marketing (la fonction qui répond aux besoins et aux désirs des clients par la communication) sont deux éléments indispensables des entreprises d’aujourd’hui. En raison des affinités entre les ventes et le marketing, les deux se retrouvent généralement dans le même secteur de marché. Voici quelques tendances de ce domaine d’affaires :

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Première transformation des métaux

L’industrie de première transformation des métaux est composée de fabricants de fer, d’aluminium, d’acier, de titane, de cuivre et d’autres métaux. L’acier représente la part de marché la plus importante, et ce, par une bonne longueur d’avance. L’industrie comprend également les compagnies de fabrication et de traitement pour des industries connexes comme la production d’automobiles et de machinerie ainsi que la construction. Les difficultés du secteur de la première transformation des métaux sont causées par la nature concurrentielle du marché, les conditions économiques mondiales et le besoin d’être constamment à la fine pointe de la technologie afin de fabriquer des produits de haute qualité. Les fabricants de cette industrie ont également besoin de grandes quantités de minerai et d’énergie pour les processus de fabrication.

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PGI/ERP - Prestataires de services

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets.

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