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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?
Hans Mercx


Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?

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What Does Having a Paperless Office Really Mean?
N’Gai Cobb
Establishing a paperless office may appear to be a daunting task, but if you understand your operational goals, and if you know what to expect from a paperless system, achieving beneficial results are much easier than…
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So, You’re Considering a Paperless Office?
N’Gai Cobb
The concept of the paperless office has been around for many years, but only recently has this concept been turned into reality. This article analyzes the advantages and disadvantages of having a paperless office.
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Managing the Overflow of E-mails
Hans Mercx
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with compliance regulations and potential litigation.
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The 2006 ECM West Conference: A Trial from AIIM
Hans Mercx
The Association for Information and Image Management recently held a conference to educate organizations on the latest content and information management technologies. Among the key topics addressed were emerging trends…
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Enterprise Content Management Solution Creates the Ultimate Customer Experience
Hans Mercx
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this suite, it helps its clients provide the ultimate customer…
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Enterprise Content Management: It Is More Than Just Web Content Management
Hans Mercx
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are…
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E-learning Course Design
Don McIntosh, Ph.D
This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.
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