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Resumen:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif (...)
Extracto del documento de
corporate crm:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not mu...
Publicado en:
2001-08-27
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Resumen:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Extracto del documento de
corporate crm:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Publicado en:
2001-10-12
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Resumen:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Extracto del documento de
corporate crm:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with
other corporate data sources, or go w...
Publicado en:
2001-09-05
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Resumen:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensive set of business intelligence (BI) functionality. (...)
Extracto del documento de
corporate crm:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensiv...
Publicado en:
2005-07-13
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Resumen:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to
provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM. (...)
Extracto del documento de
corporate crm:
CRM itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide
explanation and m...
Publicado en:
2001-10-19
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Resumen:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list
of application offerings. In the last few years, in the (...)
Extracto del documento de
corporate crm:
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus
as it begun life in ...
Publicado en:
2001-11-26
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Resumen:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Extracto del documento de
corporate crm:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Publicado en:
2003-08-30
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Resumen:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Extracto del documento de
corporate crm:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Publicado en:
2011-01-28
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Resumen:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces. (...)
Extracto del documento de
corporate crm:
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.
Publicado en:
2001-09-20
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Resumen:
Hummingbird Ltd. is moving into the Corporate Portal market. Like others, it sees corporate portals as a mechanism to cross-sell
existing Business Intelligence products. TEC takes a look at Hummingbird’s portal strategy and compares it to other vendors
in the corporate portal space. (...)
Extracto del documento de
corporate crm:
Hummingbird Ltd. is moving into the Corporate Portal market. Like others, it sees corporate portals as a mechanism to cross-sell
existing Busines...
Publicado en:
2001-01-22
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Resumen:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Extracto del documento de
corporate crm:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Publicado en:
2001-09-22
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Resumen:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Extracto del documento de
corporate crm:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Publicado en:
2001-10-12
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Resumen:
Commerce One has partnered with Sagent Technology to add analytic tools to its enterprise e-purchasing application. Also,
Ariba has partnered with Informatica to add analytic tools to its enterprise e-purchasing application. (...)
Extracto del documento de
corporate crm:
Commerce One has partnered with Sagent Technology to add analytic tools to its enterprise e-purchasing application. Also,
Ariba has partnered with...
Publicado en:
2000-07-20
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Resumen:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Extracto del documento de
corporate crm:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with
other corporate data sources, or go w...
Publicado en:
2001-09-05
-
Resumen:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Extracto del documento de
corporate crm:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Publicado en:
2003-08-30
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Resumen:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Extracto del documento de
corporate crm:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Publicado en:
1999-11-17
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Resumen:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality
needed to leverage the data supplied by products like (...)
Extracto del documento de
corporate crm:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship mana...
Publicado en:
2000-11-06
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Resumen:
By continually enhancing functional footprint while concurrently providing technologically advanced solutions, Made2Manage
is determined to endure the ongoing market shakeout, although it will have to exert a fierce fight. (...)
Extracto del documento de
corporate crm:
By continually enhancing functional footprint while concurrently providing technologically advanced solutions, Made2Manage
is determined to endure...
Publicado en:
2003-01-20
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Resumen:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Extracto del documento de
corporate crm:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Publicado en:
2003-08-29
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Resumen:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the customer. Ignore him at your peril. (...)
Extracto del documento de
corporate crm:
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications
grew; namely, the...
Publicado en:
2002-06-22