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Abstract: Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line maintenance supervisors and engineers. This is where a maintenance
personnel management system can be useful.
PubDate: 8/19/2005
Abstract: In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a maintenance personnel management system.
Abstract: Our question is: the traditional hiring methodology does not work so why do we continue to use it with one of our most important processes in the organization? We have to change our mindset and begin by focusing more on what a person needs to do, rather than what they have.
Abstract: If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.
Abstract: Right now, you probably have someone hiring and firing warehouse personnel who has never attended a course on interviewing techniques or labor laws. You have someone controlling millions of dollars of inventory that could not tell you the last time they attended a course or read a book about inventory control. And we wonder why our inventory is so inaccurate.
Abstract: Bar code technology allows users to analyze information to develop more accurate maintenance, personnel, and financial planning. In particular it can hasten the data recording processes in a maintenance system, as seen in its use in the aircraft maintenance process.
Abstract: Although voice-directed picking may take distributors to higher logistics levels someday, operations managers should try listening to their warehouse personnel for now. Warehouse workers are the real experts on a company's warehouse, its product, and its customer.
Abstract: Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.
Abstract: To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.
Abstract: IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary to ensure that network and server systems provide adequate levels of services and performance are expensive and scarce. Management service providers (MSPs) that specialize in performance management can apply expert personnel and 24/7 monitoring at a fraction of the cost required to staff the function internally.
Abstract: You can leverage economies of scale to increase production by using existing equipment and people, lowering cost per unit, and increasing profit margins. The same applies to providers of services. Using the talented personnel you have and expanding the quality and distribution of services and support are much easier than starting from scratch. Find out how you can take advantage of economies of scale for profitable growth and gains in market share.
Abstract: Delivering quality health care in today’s environment means facing greater economic pressures, regulatory and compliance issues, and ongoing shortages of qualified professionals. Hanging on to traditional paper-based operations may be intensifying your problems. Learn about how people management technology can help you find the qualified nursing and health care personnel you need, and manage compliance issues too.
Abstract: The threats faced by small to medium businesses (SMBs) are multidimensional and must be handled differently from big enterprises, given the smaller number of personnel dedicated to look after them. The ideal security software for SMBs looking to protect their information systems would be the combination of antivirus, antispam, and content security solutions, combined with a powerful network firewall. Find out why it works.
Abstract: Customer relationship management (CRM) solutions have changed. What was once used to help sales personnel maintain records of contacts, sales-related activities, and individual team progress has now become so much more. But since CRM is now intertwined with other sales management solutions, it has left businesses that have implemented it in a bit of a quandary when it comes to the global sales market. Find out why.
Abstract: Many manufacturers have already implemented enterprise resource planning (ERP) systems. That’s why questions about the need for an additional system to track, analyze, and manage costs are no surprise. Does it replace the entire ERP system? Is there additional work for cost personnel? While each user of enterprise cost systems uses them differently, the road to success lies in using them in conjunction with ERP systems.
Abstract: In the past few years, the number of county employees at the Prince William County Government in Virginia (US) has grown significantly, but with few additions to the administrative staff. Prince William County needed a system that would help its agencies process personnel action forms (PAFs) more efficiently, reduce mistakes, limit paper use, and provide a central repository for PAFs.
Abstract: The US Sarbanes-Oxley Act has significantly impacted budgets, personnel allocation, business processes, and documentation. But leveraging a technology solution can smooth the overall compliance process. By investing in a content-centric business process management solution, organizations can automate and improve their compliance. This leads to an effort that is more effective and more efficient, and that ultimately saves money.
Abstract: When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out.
Abstract: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.