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Resumen:
The last few years have been harsh on most vendors within the CRM market segment, particularly on Onyx and Pivotal. The economic
downturn and the standstill in IT spending have hit each company at a time when it was ramping up product development and
business expansion. (...)
Extracto del documento de
onyx technology:
The last few years have been harsh on most vendors within the CRM market segment, particularly on Onyx and Pivotal. The economic
downturn and the ...
Publicado en:
2004-02-05
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Resumen:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Extracto del documento de
onyx technology:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Publicado en:
2000-12-04
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Resumen:
Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and
distribution strategy to be significant competitive variables. The result is a clearly defined ASP strategy that emphasizes
forging quality relationships with a few ASPs. (...)
Extracto del documento de
onyx technology:
Onyx Software is a CRM vendor that competes in the mid-market. Onyx considers implementation risk, implementation time, and
distribution strategy ...
Publicado en:
2000-10-18
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Extracto del documento de
onyx technology:
... of Onyx Adaptive CRM , Outlook is seamlessly integrated with Onyx Employee
Portal ... delivered as a service by a central information technology (IT) organization
...
Publicado en:
2008-04-28
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Resumen:
Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology
Corporation (PTC) reach revenues of $1 billion (USD) by 2008. However, more impressive is this may make PTC an innovator in
product lifecycle management. (...)
Extracto del documento de
onyx technology:
Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology
Corporation (PTC)...
Publicado en:
2005-11-18
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Resumen:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn't have to be costly. This article touches on the concepts you can employ to build your credibility. These
concepts are the basis for a seminar presented by Th (...)
Extracto del documento de
onyx technology:
For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building
credibility doesn'...
Publicado en:
2004-04-10
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Resumen:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Extracto del documento de
onyx technology:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Publicado en:
2010-03-11
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Resumen:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Extracto del documento de
onyx technology:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Publicado en:
2000-10-24
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Resumen:
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies
manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting,
and much more. (...)
Extracto del documento de
onyx technology:
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies
manage and analyze th...
Publicado en:
2005-09-05
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Resumen:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive business software at the group and headquarters level, wanting to lower costs and quicken implementation in
their subsidiaries. (...)
Extracto del documento de
onyx technology:
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex
and expensive busin...
Publicado en:
2005-09-08
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Resumen:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key Elements to Delivering a Consistent Outstanding Customer Experience. Customers are the lifeblood
of any business, and receiving quality customer service is a (...)
Extracto del documento de
onyx technology:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key...
Publicado en:
2010-03-11
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Resumen:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have
some attractive point solutions, such as partner rela (...)
Extracto del documento de
onyx technology:
Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors'
attempts to overco...
Publicado en:
2004-02-07
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Resumen:
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant
number of new “gadgets” and increased functionality to allow constituents outside the organization to view relevant information.
Plumtree’s partnership development has led to a (...)
Extracto del documento de
onyx technology:
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant
number of new “gadgets” ...
Publicado en:
2000-11-17
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Extracto del documento de
onyx technology:
... relationship management (CRM) offering, Consona Customer Management, formerly Onyx CRM.
... KM and InStranet, the competition from the Art Technology Group (ATG ...
Publicado en:
2009-03-03
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Resumen:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Extracto del documento de
onyx technology:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Publicado en:
2010-02-05
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Resumen:
Broadbase continues its string of alliances and acquisitions by purchasing Servicesoft. The $645M purchase is a response
to the increasing demand for single vendor solutions for operational and analytical CRM applications. This news comes less
than four months after E.piphany bought Octane Software to (...)
Extracto del documento de
onyx technology:
Broadbase continues its string of alliances and acquisitions by purchasing Servicesoft. The $645M purchase is a response to
the increasing demand...
Publicado en:
2000-10-05
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Resumen:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify. (...)
Extracto del documento de
onyx technology:
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential
suitors, the time...
Publicado en:
2004-02-06
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Extracto del documento de
onyx technology:
... Consona’s CRM Cloud offerings as a way to overcome the previously acquired CRM products’ (ie, Onyx,
KNOVA, and SupportSoft) diverging technology platforms. ...
Publicado en:
2010-07-06
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Resumen:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Extracto del documento de
onyx technology:
... its fierce competitors, Microsoft Great Plains/Navision, Onyx, Pivotal, Interact ...
and its determination on executing product and technology strategies deserves ...
Publicado en:
2002-06-12
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Resumen:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Extracto del documento de
onyx technology:
... its fierce competitors, Microsoft Great Plains/Navision, Onyx, Pivotal, Interact ...
and its determination on executing product and technology strategies deserves ...
Publicado en:
2002-06-12