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Résumé:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Extrait du document concernant
crm functionality:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Date publiée:
2004-08-26
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Résumé:
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of
their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of
what they need from a CRM solution—as well as of what CR (...)
Extrait du document concernant
crm functionality:
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM
Implementation. Source: SYSTIME Computer ...
Date publiée:
2010-03-11
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Résumé:
When buying customer relationship management (CRM) software, it s important to know what functionalities are offered in the
wide range of solutions available. But just as important is your need to define your company's requirements in sales force
management, marketing management, customer support, and an (...)
Extrait du document concernant
crm functionality:
A Buyer's Guide to CRM Functionality. Source ... essentials. Download
<strong>A Buyer's Guide to CRM Functionality</strong>. Comments: ...
Date publiée:
2010-03-11
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Résumé:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Extrait du document concernant
crm functionality:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Date publiée:
2001-12-28
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Résumé:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Extrait du document concernant
crm functionality:
Customer relationship management (CRM) functionality can fall into four categories: core
functionality; non-core functionality; vertical, industry...
Date publiée:
2005-12-05
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Résumé:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Extrait du document concernant
crm functionality:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Date publiée:
2000-08-16
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Résumé:
A small-to-medium enterprise simply wants to manufacture and deliver a product in a most efficient way and by utilizing minimal
necessary resources, therefore, smaller companies consider planning and execution as one process. J.D. Edwards has resolved
many pieces of the puzzle. (...)
Extrait du document concernant
crm functionality:
A small-to-medium enterprise simply wants to manufacture and deliver a product in a most efficient way and by utilizing minimal
necessary resource...
Date publiée:
2002-01-13
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Résumé:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line
channels, one is to wait and see how quickly a (...)
Extrait du document concernant
crm functionality:
While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially
earning thereby t...
Date publiée:
2002-01-25
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Résumé:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Extrait du document concernant
crm functionality:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Date publiée:
2003-03-10
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Résumé:
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal
Application Network seems innovative and should help the needs of the higher-end of the market, whose paramount concern have
been the enormous costs of integration and the gen (...)
Extrait du document concernant
crm functionality:
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of
its Universal Application Netw...
Date publiée:
2002-05-13
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Résumé:
In September, Navision Software released its annual report for fiscal 2000, which ended on June 30, 2000. The company continued
to increase its market share and product offerings while remaining constantly profitable. However, the net income has declined
25% compared to fiscal 1999. (...)
Extrait du document concernant
crm functionality:
In September, Navision Software released its annual report for fiscal 2000, which ended on June 30, 2000. The company continued
to increase its ma...
Date publiée:
2000-10-26
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Résumé:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Extrait du document concernant
crm functionality:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Date publiée:
2004-05-07
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Résumé:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Extrait du document concernant
crm functionality:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Date publiée:
2002-06-06
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Résumé:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been proud of in-house development spawning a limiting "not invented here" attitude. (...)
Extrait du document concernant
crm functionality:
The new company forged from Lawson and Intentia will have to carefully blend their different corporate cultures, which has
traditionally been prou...
Date publiée:
2005-10-28
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Résumé:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions,
Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your
comments and questions at showdown@technologyevaluati (...)
Extrait du document concernant
crm functionality:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM an...
Date publiée:
2009-05-15
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Résumé:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the ongoing market shakeout. (...)
Extrait du document concernant
crm functionality:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the on...
Date publiée:
2002-02-04
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Résumé:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Extrait du document concernant
crm functionality:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Date publiée:
1999-11-17
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Résumé:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Extrait du document concernant
crm functionality:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Date publiée:
2002-04-22
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Résumé:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Extrait du document concernant
crm functionality:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Date publiée:
2002-03-08
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Résumé:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Extrait du document concernant
crm functionality:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Date publiée:
2001-09-22