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Résumé:
When government agencies use a customer relationship management (CRM) solution for e-service, they can deliver timely information,
put citizens in control, and improve the agency’s communication with its constituents. Citizen satisfaction will improve while
you save budget dollars. And with the proper (...)
Extrait du document concernant
crm government:
When government agencies use a customer relationship management (CRM) solution for e-service,
they can deliver timely information, put citizens in... ...
Date publiée:
2010-03-11
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Résumé:
There has been significant activity in the public sector, with all major players winning important new federal contracts
for Enterprise Resource Planning (ERP). This strong government interest in ERP applications means that ERP seems to be getting
some infusion from this sector at least. (...)
Extrait du document concernant
crm government:
There has been significant activity in the public sector, with all major players winning important new federal contracts for
Enterprise Resource P...
Date publiée:
2000-12-27
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Résumé:
There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important
new federal contracts, primarily for components of enterprise applications. This strong government interest in ERP applications
might explain a number of recent pundits’ retractions (...)
Extrait du document concernant
crm government:
There has been a hubbub in the public sector, with all major players fiercely competing and eventually winning important new
federal contracts, pr...
Date publiée:
2001-06-21
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Résumé:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Extrait du document concernant
crm government:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Date publiée:
2004-01-09
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Résumé:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Extrait du document concernant
crm government:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Date publiée:
2003-10-16
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Résumé:
Interconnection between vendors, suppliers, customers and employees through ERP and CRM tools, has become a competitive edge.
Like ERP and CRM infrastructures, a Public Key infrastructure has become an enabler of business objectives. PKI provides a
systematic approach to information security. (...)
Extrait du document concernant
crm government:
... and Secure Messaging and additional toolkits, Secure ERP and CRM Solutions make it ...
security threats to nearly all corporate and government enterprises around ...
Date publiée:
2003-12-24
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Résumé:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Extrait du document concernant
crm government:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Date publiée:
2002-06-19
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Résumé:
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with
the Feds customary huge purchasing appetite for goods and services ranging from consulting to purchasing military devices
and components, building, many businesses that have previou (...)
Extrait du document concernant
crm government:
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with
the Feds customary hug...
Date publiée:
2004-09-21
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Extrait du document concernant
crm government:
... applications. Over the last few years, Deltek has increasingly sold its front-office CRM
software to government contractors. INPUT ...
Date publiée:
2010-11-05
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Résumé:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Extrait du document concernant
crm government:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Date publiée:
2007-09-24
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Résumé:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
Extrait du document concernant
crm government:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
Date publiée:
2005-09-27
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Résumé:
On October 29, The French government awarded PeopleSoft the first contract of its Accord Mission - a project to integrate
computing across all state departments. (...)
Extrait du document concernant
crm government:
On October 29, The French government awarded PeopleSoft the first contract of its Accord Mission - a project to integrate
computing across all sta...
Date publiée:
1999-11-10
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Résumé:
Winning the PCI Compliance Battle. Download IT Study White Papers Linked To PCI Compliance. The payment card industry (PCI)
Data Security Standard establishes common processes and precautions for handling credit card data. Although achieving PCI
compliance can seem daunting, the requirements represent sec (...)
Extrait du document concernant
crm government:
... Credit card data in particular has been compromised so frequently that calls for government
intervention and regulation became widespread. ...
Date publiée:
2010-03-11
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Résumé:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Extrait du document concernant
crm government:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Date publiée:
2002-06-24
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Résumé:
Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However,
implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM
efforts often fall short of their goals. Shifting focus (...)
Extrait du document concernant
crm government:
New Approaches to KM in Government: User-centric Enterprise Information Retrieval. Source: X1 Technologies,
Inc. Document Type: White ...
Date publiée:
2010-03-11
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Résumé:
It appears that a real magic bullet to attract smaller enterprises is yet to be produced, although the company has successfully
addressed marketing and selling to both large and smaller enterprises. All in all, although on the right track, PeopleSoft
has to be careful that it does not overstretch itself (...)
Extrait du document concernant
crm government:
It appears that a real magic bullet to attract smaller enterprises is yet to be produced, although the company has successfully
addressed marketin...
Date publiée:
2002-06-25
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Extrait du document concernant
crm government:
... G2C) customer service, Lagan Government CRM enables improved service
delivery by managing interactions with citizens more efficiently and cost effectively. ...
Date publiée:
2011-06-20
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Résumé:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Extrait du document concernant
crm government:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Date publiée:
2001-09-18
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Résumé:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Extrait du document concernant
crm government:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Date publiée:
2003-10-16
-
Résumé:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Extrait du document concernant
crm government:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Date publiée:
2010-02-05