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摘要:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expect thinkAnalytics’ software to make a difference to its customers? (...)
相关的摘录
data relationship:
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America.
Why does CGI expe...
发表于:
2000-09-22
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摘要:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
相关的摘录
data relationship:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
发表于:
2009-09-11
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摘要:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
相关的摘录
data relationship:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition
and retention by gathering data from ea...
发表于:
2003-07-03
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摘要:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
相关的摘录
data relationship:
Data quality has direct consequences on a company's bottom-line and its customer relationship
management (CRM) strategy. Looking beyond general ap...
发表于:
2004-03-08
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摘要:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
相关的摘录
data relationship:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
发表于:
2007-09-24
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摘要:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
相关的摘录
data relationship:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
发表于:
2005-02-15
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摘要:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
相关的摘录
data relationship:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
发表于:
2005-12-05
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摘要:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
相关的摘录
data relationship:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
发表于:
2005-02-16
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摘要:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
相关的摘录
data relationship:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
发表于:
2006-07-07
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摘要:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
相关的摘录
data relationship:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
发表于:
2003-05-30
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摘要:
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool
for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden
truths. (...)
相关的摘录
data relationship:
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool
for putting data to wo...
发表于:
2000-11-06
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摘要:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
相关的摘录
data relationship:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
发表于:
2007-07-13
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摘要:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
相关的摘录
data relationship:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
发表于:
2006-08-17
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摘要:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
相关的摘录
data relationship:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
发表于:
2007-12-07
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摘要:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer-related data. The type of CDI hub implemented depends on the CDI environment's maturity, requirements,
and alignment with an organization's internal processes (...)
相关的摘录
data relationship:
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage,
and customize customer...
发表于:
2007-03-23
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摘要:
Controlling your company’s key information through data governance is more than just good practice—it can make the difference
between success and failure at meeting compliance requirements and at arming your organization with a competitive edge. (...)
相关的摘录
data relationship:
Controlling your company’s key information through data governance is more than just good practice—it can make the difference
between success and ...
发表于:
2007-12-04
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摘要:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This software category promises a fairly rapid and tangible return on investment in addition to its wide range
of benefits. (...)
相关的摘录
data relationship:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This softwa...
发表于:
2006-12-14
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摘要:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
相关的摘录
data relationship:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
发表于:
2005-02-14
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摘要:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest impact on our ability to add value to the people we do business with. (...)
相关的摘录
data relationship:
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would
have the greatest imp...
发表于:
2006-10-24
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摘要:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
相关的摘录
data relationship:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
发表于:
2006-03-16