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Résumé:
This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing. (...)
Extrait du document concernant
service management contracts:
This is a complete service management system that is comprised of four specific applications
to help companies manage service contracts, track ser... ...
Date publiée:
2005-01-07
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Extrait du document concernant
service management contracts:
... spare parts management, work order management, and workforce ...
as the product or service availability, quality ... main point of performance-based contracts
is that ...
Date publiée:
2010-03-16
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Extrait du document concernant
service management contracts:
... the most basic form via preventive and reliability centered maintenance (RCM), to performance-based contracts.
... Enter Service Lifecycle Management (SLM ...
Date publiée:
2010-03-19
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Résumé:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than $500 million of generated cash, might have become its liability as well, as it might be quite difficult
to repeat. (...)
Extrait du document concernant
service management contracts:
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record
profit, and more than...
Date publiée:
2002-06-19
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Extrait du document concernant
service management contracts:
... Better Management of Contracts. ... new car or a new
server, companies often encounter a disconnect between sales and operations, since much service business
is ...
Date publiée:
2008-08-22
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Résumé:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Extrait du document concernant
service management contracts:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Date publiée:
2010-03-11
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Résumé:
Today’s reality for service providers is about dealing with falling voice revenues—and keeping existing customers. Some providers
look for alternative sources of revenue via digital content and gaming. But as this happens, the product offerings become
more complex, and the role of partners more and m (...)
Extrait du document concernant
service management contracts:
Reinventing Interconnect/Settlement and Partner Management for Next-generation Service Providers.
Source: Amdocs. Document Type: White ...
Date publiée:
2010-03-11
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Résumé:
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace
and defense (A&D); engineer-to-order (ETO); contract manufacturing; maintenance, repair, and overhaul (MRO); and like project-oriented
manufacturing companies they may face the ne (...)
Extrait du document concernant
service management contracts:
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace
and defense (A&D); e...
Date publiée:
2005-01-12
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Résumé:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks. (...)
Extrait du document concernant
service management contracts:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To mee...
Date publiée:
2005-07-30
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Résumé:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Extrait du document concernant
service management contracts:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Date publiée:
2005-08-02
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Extrait du document concernant
service management contracts:
Discussing Enterprise Software and Selection.
Date publiée:
2008-08-07
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Résumé:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Extrait du document concernant
service management contracts:
... to reported problems, effective service management requires that ...
to review all past service requests as ... as all relevant contracts, service
level agreements (SLA ...
Date publiée:
2003-06-11
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Résumé:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Extrait du document concernant
service management contracts:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Date publiée:
2004-06-22
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Extrait du document concernant
service management contracts:
... functionality that isn’t essential for simple contracts. ... the richer
functionality (eg template management, clause analysis ... a software as a service
(SaaS) mode ...
Date publiée:
2011-02-28
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Résumé:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Extrait du document concernant
service management contracts:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Date publiée:
2011-01-05
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Résumé:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Extrait du document concernant
service management contracts:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Date publiée:
2008-02-25
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Résumé:
Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program. Find Solutions and Other Information Associated
with the SAP Business All-in-One Fast-start Program. Whatever you offer as a service provider, success depends on how well
you manage key accounts to ensure long-term relation (...)
Extrait du document concernant
service management contracts:
Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program. Find Solutions and Other Information Associated
with the SAP Bus...
Date publiée:
2010-03-11
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Résumé:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Extrait du document concernant
service management contracts:
... to reported problems, effective service management requires that ...
to review all past service requests as ... as all relevant contracts, service
level agreements (SLA ...
Date publiée:
2003-06-11
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Résumé:
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition
of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality,
and liabilities are additional areas that must be (...)
Extrait du document concernant
service management contracts:
... How to Negotiate Successful Contracts with CMMS ... with a computer
maintenance management system (CMMS ... payment terms, continuance, product and service
quality, and ...
Date publiée:
2004-02-25
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Résumé:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls. (...)
Extrait du document concernant
service management contracts:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has be...
Date publiée:
2003-12-27