1. a return call; 2. when employees are asked to return to work after a lay-off
in retail, cannibalization refers to the reduction of a product's sales because of the introduction of another similar product in the same company
a process that employs a finite-scheduling model of the manufacturing system to commit orders against capacity and inventory. It is a means to reduce errors in the delivery-date promise and to determine when an item can be delivered.
the ability, in a given time, of a resource measued in quality and quantity
capacity requirements planning
the process used to establish, measure, and adjust the limits or levels of capacity regarding the labor and machine resources required to accomplish the tasks of production.
cash availability
the cash-in and cash-out flows multiplied by the amount of time it is used in a defined period of time
cash distribution journal
a journal that summarizes all of the transactions and reduces the cash account
cash flow analysis
measures the actual cash generated by the business rather than the accounting profit
cash management
involves the capability of the system to record cash charges or deposits, recording of cash payments and receipts, cash projection reporting, calculation of expected cash uses/sources, current cash availability, etc. It monitors and analyzes cash holdings, financial deals, and investment risks.
cash receipts journal
consolidates all the transactions increasing cash, and produces a detailed analysis of change
a network of workstations, their storage buffers, and the mechanisms to transport materials among them
a criterion contained within another criterion, in a hierarchical structure. For example, within the financials criterion, general ledger, project accounting, financial reporting, etc. can be listed, making them children of financials.
an amount owed
in retail, it is a subdivision of department
in information systems, a client is a software program used to contract and obtain data from a server program on another computer
clientserver system
a networked computer system where the work is assigned based on the computer that can best perform the task
computerized maintenance management systems
Common Object Request Broker Architecture is a common standard for distributed applications including Web-based or Web accessible applications.
collaborative planning
involves collaboration among trading partners, including joint sharing and modelling of supply chain gaps, and collaborative forecasts. Trading partners can view and drive alternative solutions and simulations, and resolve issues around price and unit availability, including flexibility and target replenishment levels (re-order points). Within the demand management module, collaborative forecasting must comply with process and data standards that have been validated by the VICS Council, RosettaNet, and other industry bodies that have modeled these processes for their industries.
a binding obligation e.g., a purchase order
common chart of accounts
lets an organization integrate its data within financial and cost accounting systems, whether or not the data are included internally or externally. A common chart of accounts helps drive consistency of reported information, in addition to decreasing the reconciliation and consolidation procedures. Using a common chart of accounts is a method of ensuring compatibility across business units.
Common Object Request Broker Architecture
computer numerical control
a specific computerized machine control used in the repetitive manufacturing
computer-assisted software engineering
computerized tools are used to design, develop, and maintain software systems and products
computerized maintenance management systems
an automated software system that schedules, tracks, and monitors maintenance activities, and provides cost. It can also handle maintenance work orders, as well as associated inventory, purchasing, accounting, and human resources.
consensus planning
a method to create a 'one number' forecast, which acts as a unifier among disparate departments in an organization. The process produces one number upon which the supply chain will act.
a shipment
refers to grouping together smaller shipments (also known as consignments) of goods into a large shipment for carriage, as a larger unit, to obtain a reduced shipping rate.
consolidation point
the location where consolidation takes place
control break
in accounting, control breaks, when used in reports, are similiar to sub-totals
cost accounting
analyzes corporate costs related to overhead, products, and manufacturing orders. It provides a variety of costing approaches such as standard, first in, first out (FIFO); last in, first out (LIFO); average; target; and activity-based costing (ABC).
cost center
a division, or department that adds to the overall cost of an organization e.g., research and development
cost method
calculates merchandise costs by using weighted average costs or landed cost
cost pool dimension codes
For each allocation code, dimension codes are specified for the source and target of the allocation. The amount to be allocated is determined by the postings made to the combination of the source dimension code and the cost category accounts, and this amount is then spread over the target dimension codes or activities.
costing activity
the act of allocating costs for the resources involved in the production of a product that has not been completed at the time of the accounting period, or which will be completed during that time period.
costing layers of inventory
a means to calculate the cost of inventory where the price is not fixed, either due to market fluctuations or stages of production
costs of goods sold
also known as the cost of sales, it is the direct cost of production which includes direct materials and labor, and allocated overhead costs of a product
count point
a point in a flow of material or sequence of operations where parts, subassemblies, or assemblies are counted as complete
revenues or expenditures that have been transferred from one area of an organization to another
cross-sales channel promotions
in retail, this refers to making a purchase in one area, and receiving a discount, free gift etc., in another. e.g., buy online, and get $10 off an in-store purchase
Crostons Intermittent model
a model used to predict inventory demand when it is intermittent
current balance
the total of all transactions and pending charges in an account
customer relationship management
software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
cycle count
the process of counting inventory periodically as opposed to yearly