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"Inovis is a leading provider of on-demand Business Community Management solutions that empower companies to transact, collaborate and optimize communications with
every facet of their business communities. By standardizing and automating mission-critical business interactions, companies can dramatically reduce the complexity and cost of supply chain communication."
Source: Inovis
Partner Performance Management
Performance Management is also known as :
Performance Management,
Management Performance,
Manage Your Applications,
Performance Management Basic Concepts,
Results-based Management,
RBM,
Performance Management Network,
Performance Appraisal,
Employee Performance Management,
Balanced Scorecard,
Performance Management Process,
Performance Management Systems,
Performance Management Definition,
Guiding Principles for Performance Management Program,
PMP,
Performance Management Articles,
Performance Management Training,
Corporate Performance Management,
System Enables Work Management Performance,
IT Performance Management,
Effective Management Solutions,
Offers Corporate Performance Management,
Performance Measurement,
Varicent Sales Performance Management Enables,
Sales Performance Management Software,
Real-time Performance Management,
RPM,
Performance Management Program,
Web Based Management System Enables,
Performance MGMT Tools,
Management Planning,
Work Measurement.
Software & Services to Improve Trading Partner Interactions
Key benefits
- Speed up partner on-boarding and get products to market up to 10x
faster.
- Lower operations costs by quickly finding and fixing order and shipment
issues.
- Simplify vendor compliance programs by validating data against
compliance guides.
- Automate partner scorecards to gain visibility to "long-tail" partner
performance.
For many retailers, the transition to global sourcing and demand-driven
inventory models creates both opportunities and challenges.
These changes make supply chains longer and more complex, with less of a
buffer for mistakes or delays. To continually improve, companies are looking
beyond their four walls for ways to create tighter connections and gain
visibility to transactions and issues across their partner community.
Inovis Partner Performance Management helps buyers and sellers work together
to improve the quality of shared business processes, finding and fixing issues
across purchase orders, invoices, logistics, deductions and vendor compliance.
By gaining visibility to trading partner problems as they happen, rather than
months later, teams can avoid supplychain disruptions, limit the cost of vendor
deductions and get products into customer hands more quickly.
Unlike internally-built solutions, this is a web-based service that’s built
to reach out across partners and can be delivered as either on-site software,
Software as a Service (SaaS) or outsourced service.
FOUR MODULES TO CHOOSE FROM:
Inovis Partner Performance includes four modules that span the partner
management lifecycle. Each is integrated into the Inovis Business Community
Management platform, utilized by over 20,000 companies, and can also work with
any third-party
value-added network (VAN) or data source.
Community Management helps rollout and certify vendors to compliance changes.
Surveys, email notifications and task-lists help gauge vendor readiness for
program updates prior to rollout. Vendors can selftest for compliance
certification against specific business rules and compliance guides, not just
document syntax. And since this is an on-demand service, the trading partner
database can become the single source for maintaining partner contacts.
Operations Support gives distribution center teams visibility to data-related
errors in shipment notifications, orders and invoices by tracking the quality of
"in-flight" partner transactions. Web services integration and all common data
formats are supported, including EDI, XML, EDIFACT, X12 and flat file.
Deductions Management automates a retailer’s vendor deduction program,
helping organizations increase the recovery of possible deductions while
reducing the need for time-consuming research. By validating transactions
against compliance guides, you can trigger deduction items, associate them with
root-cause data and track to closure.
Scorecard Management automates the vendor scorecarding process, enabling a
portfolio approach to business community management. You can track partner
performance by product category, process or facility and kickoff remediation
programs to fix chronic transaction problems.
Community Management Module
Compliance Guide Modeling maps your exact requirements into the system to
support the vendor setup process. The same rules used for self-service
certification can be used for ongoing operations support, monitoring day-to-day
issues after vendor setup.
Partner Assessment Surveys can snapshot vendor readiness prior to program
rollout. Survey results are saved in vendor profiles, helping you segment how
and when you on-board partner groups.
On-boarding Project Management simplifies the vendor setup process across
thousands of partners with integrated workflow tools. Setup online invites,
tasks, alerts and milestones according to your internal vendor setup processes
and monitor program progress.
Web-Based Self-Certification enables partners to certify their transactions
online against your specific business rules and compliance guidelines.You can
certify against long-running business processes, not just document syntax.
Shared Contact Database provides a single place to keep your vendor contact
information and vendor performance data, making it easy for you and partners to
update. With Community Management you can setup programs and tasks to automate
the partner onboarding process. Set up new trading partners or re-certify
partners for a program change, such as an SAP upgrade or a new cross-docking
program.
Operations Support Module
Service Level Modeling maps your exact service levels and rules into the
system to help you manage partners and third-party
logistics providers (3PLs).You can set up simple or complex rules to
monitor document errors (missing data), process errors (quantity mismatches) or
timing errors (late ASN).
Transaction Monitoring enables you to validate transactions and identify
errors within and across key transactions, such as purchase orders,
advance ship notifications (ASN) and invoices.
Transaction Quarantining enables InovisworksTM customers to stop and hold a
bad transaction before it enters or exits your system, triggering alerts and
remediation. Email Alerts can be subscribed to and tied to work-list items to
keep team members informed.
Work-list Items can be triggered for any issue and tied to a teammate or
partner to resolve, providing detail on the transaction, time-frames and
resolution process. Remediation Workflows can be created and aligned with your
internal processes, letting you track and enforce tasks, due dates, escalations
and resolutions.
Keyword Search lets you quickly pull up all information about an issue and
its associated transactions to speed remediation tasks, deduction settlements or
audits.
Deductions Management Module
Deduction Definition Modeling loads your compliance guide definitions into
the system so that transactions can be automatically checked for deduction
issues. The definitions are configured using a web-based interface, so that the
exact rules from your routing guide, vendor manual, and EDI manuals are used.
Deduction Item Creation provides automatic detection for chargeback issues
for each of your vendors by monitoring the EDI transaction back-office data.
Chargebacks can also be entered through a web UI, either at a store or
distribution center. Errors from both electronic and physical transactions are
supported, including digital photos of damaged shipments.
Deduction Workflow enables automatic creation of approvals, tasks and
notifications for each deduction item with built-in workflow tools.You can
determine whether the deduction error should be waived or processed, and create
and track tasks by user role. Retailers and vendors can comment on deduction
issues, simplifying the resolution process for both parties.
Audit Trails, reports and dashboards are automatically generated to support
the deduction process. Deductions can be viewed by timeframe, type, category,
partner, process or location to simplify dispute resolution.
Scorecard Management Module
KPI Modeling is available to map your key performance indicators into the
partner scoreboard dashboard and track performance by time-frame, location or
category. Scorecard Automation automatically populates reports from transaction
data, using configurable filters to get the view that you need.
Scorecard Subscription enables scorecards to be emailed to partners and
teammates.
Drill-Down Access provides the ability to click-through scorecard data from a
high-level report down to the underlying metric and the exact document or issue
in question to understand root-causes to the performance issues.
Scorecard Improvement Programs allow you to create tasks, milestones and
reports for poor performing partners to permanently fix chronic data quality
issues. Role-based Access provides web-based access to scorecard data, on a
role-by-role basis or a user-by-user basis. A business user may prefer a
bill-of-lading view, while an IT user may prefer seeing the raw EDI data.
HOW IT WORKS:
First, your compliance rules and deduction rules are modeled. Next, orders,
invoices and shipment notifications are monitored to identify compliance and
operational issues. Vendor certification programs help rollout partners. And
dashboards provide managers with visibility to partner performance.
- Compliance-Guide Modeling. A flexible, business-rule modeling database
captures and maps your exact trading partner requirements, such as
compliance guides, routing guides and service level agreements. Unlike other
solutions that force you to choose for a fixed menu of generic rules, Inovis
maps your exact policies and provides an easy way to make updates and make
exception rules for particular trading partners.
- Transaction Validation. This service acts a layer on top of your core IT
systems and leading value-added networks
(VANs), including Inovisworks. Carboncopies of inbound and outbound
transactions are validated against business rules, flagging errors,
triggering alerts and populating dashboards. Web services and common data
formats are supported, including EDI, XML, EDIFACT, X12 and flat file.
- Drill-Down Access. Unlike business intelligence tools, Actionable
Intelligence connects you directly from the dashboard level to the document
level in the same system.You and your partners can easily drill-down to see
the errors highlighted in purchase orders and shipment notifications,
speeding up remediation projects and simplifying deductions negotiations.
- Collaboration Workflow. A flexible workflow engine, role-based user
access and web-based self-service enable you to create and track projects
such as onboarding thousands of suppliers or remediating partners with
chronically poor ASN data quality. You can initiate tasks using triggered
email notifications and check project status with dashboards and daily
worklists. Self-service web access help users manage their own tasks,
enabling organizations to scale projects across thousands of partners.
- Dashboards. Automated reports give visibility to partner performance and
key metrics. Dashboards can be customized, shared, subscribed to, exported
and drilled into,making it easy to collaborate with partners on supply chain
issues. A number of best-practice, process-based dashboards are provided,
such as Vendor Scorecards, Reverse Scorecards, Deduction Items, and Inbound
Logistics Performance.
About Inovis
Inovis provides the most reliable software and services platform for managing
business communities. We help buyers and sellers transact, synchronize data and
manage exceptions with their business partners, reducing the complexity and cost
of doing business electronically. Each day, over 20,000 companies across the
globe rely on Inovis to reliably send and receive orders, lower supply chain
costs and get products to customers faster. Founded in 1983, Inovis is based in
Atlanta, Georgia. For more information, visit
www.inovis.com.