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Inovis


"Inovis is a leading provider of on-demand Business Community Management solutions that empower companies to transact, collaborate and optimize communications with every facet of their business communities. By standardizing and automating mission-critical business interactions, companies can dramatically reduce the complexity and cost of supply chain communication."
Source: Inovis
Resources Related to Electronic Data Interchange (EDI):

Migration Made Easy: Switching VAN Providers without the Fire Drills


EDI Solutions is also known as : EDI Solutions, Secure EDI Solutions, Electronic Data Interchange EDI, Supply Chain Management EDI , Supply Chain Visibility, EDI Data Interchange, Supply Chain Operations EDI Solutions, EDI Service Solution Integration , Selecting Migration Partner EDI Solutions, Supply-Chain Operations Reference EDI Solutions, Scm Operations Research EDI Solutions, EDI Web Solutions, EDI Network Connections, EDI Managed Services VAN, Value-Added Network VAN, EDI Services VAN, Value-Added Network System, Value Added Network EDI, EDI Value Added Network Information, EDI Network Connections, Reducing VAN Costs.


Introduction

The challenges presented by multiple Value-Added Networks (VANs) and managing diverse trading partners create barriers to the efficiencies promised by EDI. Multiple providers mean multiple points of failure with no one entity to hold accountable. Also, as trading communities grow, end-to-end supply chain visibility becomes an essential operational requirement. These concerns can be addressed through migration to Inovisworks™. The Inovisworks VAN delivers the technology to meet multiple trading partner requirements and achieve complete supply chain visibility, which dramatically impacts your ability to effectively communicate across your entire trading community.

This white paper is designed to outline the current challenges created by working with multiple VANs, highlight the new capabilities delivered by the next generation of EDI technology, discuss the factors involved in migrating to a single VAN solution and present the financial and operational improvements migration can deliver for your business.

The topics included in this whitepaper are:

  1. The Challenges of Working with Multiple VANs
  2. Key Capabilities Delivered by Next-Generation EDI Solutions
  3. Key Factors When Selecting a Migration Partner
  4. Inovisworks: Next-Generation Performance

Table of Contents

  • Introduction
  • The Challenges of Working with Multiple VANs
  • Key Capabilities Delivered by Next-Generation EDI Solutions
  • Factors to Consider When Selecting a Migration Partner
  • Best Practices Checklist for a Seamless VAN Migration
  • Inovisworks: Next-Generation Performance
  • About Inovis

The Challenges of Working with Multiple VANs

For various business reasons, many companies have found themselves using multiple Value- Added Networks (VANs) to manage their supply chain operations. They may have one VAN for their supplier community, another system for their customers and yet another VAN that resulted from trading partner mandates. As EDI technology has progressed and trading partner expectations have increased, using multiple VANs creates a multitude of business challenges that place significant drag on supply chain efficiency.


Lack of end-to-end supply chain visibility

Multiple VANs create multiple layers of communication that don't provide a single point of visibility across your supply chain operations. Disparate systems can't deliver comprehensive tools to manage a transaction from start to finish in real time. Without end-to-end visibility, your business loses the advantage of being proactive when exceptions occur, which in turn negatively impacts trading partner relationships and increases basic operating costs.

The lack of complete visibility means you cannot communicate within your trading community with the speed and granular level of reporting data that have become the standard in today's business environment.


Increased cost of ownership

Supporting multiple VANs diverts time and financial resources away from operations because you must stay abreast of multiple standards, troubleshoot with different providers and maintain each system as a separate entity. Basic costs like maintenance contracts, support calls and licensing fees begin to add up when multiple systems are involved. Not to mention the fixed overhead costs of dealing each third-party VAN provider'even if the majority of your traffic is going through only one of your VANs. However, the greatest cost of ownership presented by multiple systems is the opportunity cost of missing out on the savings delivered by the increased efficiencies and new capabilities in next-generation EDI technologies.

To address these challenges and meet the expectations of their trading partner communities, many companies are migrating to a next-generation EDI solution that consolidates multiple Value-Added Networks into one network.


Key Capabilities Delivered by a Next-Generation VAN

The performance of your trading community is an essential link to your own overall performance. However, successfully managing each part of the supply chain continuum can eat away at your time and take your focus off of new business initiatives.

The next generation of EDI solutions delivers simplified access to key information and new tools that help you maximize that information to more efficiently manage your entire supply chain operations'from initial suppliers through to the end customer. The latest technology offers you new capabilities that will transform the way you manage your supply chain and communicate within your trading partner community.


Comprehensive visibility

Comprehensive supply chain visibility delivers instant online access to the status of a transaction at any point in the continuum (see Example 1). By always knowing where your transactions and documents are, you increase customer satisfaction through faster, more complete communications.


Example 1: The Inovisworks VAN provides drill-down visibility into real-time transaction status, key performance indicators (KPIs) and performance scorecards.


That customer satisfaction extends to your internal customers as well. IT organizations are routinely overburdened with support requests from their business users, from "Where is my PO Acknowledgement" to "Why do these numbers not match?" With deep visibility, IT organizations can provide this information on demand or, better yet, enable the business users to quickly locate the information they need themselves.

Comprehensive visibility also reduces compliance costs by giving you the ability to quickly track exceptions to the point of failure and take immediate action to mitigate the error before delays and chargebacks are levied. This level of visibility reduces overall operating costs, saves time previously spent researching errors and helps you strengthen trading community relationships.

Leading, next-generation solutions also feature extended archiving capabilities which enable your business to easily access the historical business documents and data that form the backbone of your trading partner relationships.


Delegated access

The instant link to key information delivered by comprehensive visibility becomes even more powerful with delegated access. Delegated access capabilities let key players easily access pertinent information and reports whenever and wherever they need them. Delegated access also significantly reduces support costs by taking the burden off of your IT department and giving role-based access directly to the end users. Each end user can access the contextual information needed to perform specific tasks and reporting while IT is freed up from running reports and controlling information access. Delegated access allows your business to spend less time troubleshooting and more time working directly with customers and focusing on business priorities.


Comprehensive transaction management capabilities

Information access is only one part of the equation in successful supply chain management; another vital factor is making the available data work toward running your business more efficiently and more effectively.

An important capability available in next-generation solutions is transaction management. With transaction management, you can view a transaction'and all related processes tied to that transaction'from start to finish. This capability enables you to define parameters for key metrics, key process steps and key events that make your business successful. You can also receive instant status notification as a transaction progresses through your supply chain.

Transaction management delivers instant visibility into the performance metrics that matter most and gives you the ability to address issues on both sides of the supply chain in real time. This level of visibility and control makes a huge impact on reducing the costs of exception management and significantly increases customer satisfaction by enabling you to quickly respond to issues before they escalate.


Factors to Consider When Selecting a Migration Partner

As your business works through the process of eliminating the challenges posed by managing multiple VANs and moves toward gaining the competitive advantages offered by next-generation EDI solutions, you should select a partner that offers the latest technology available coupled with proven migration expertise.

The migration process can move very quickly when you choose a partner that offers a high level of project management, a proven methodology and a detailed communication plan that accounts for not only your business, but also your trading community.

Consolidating multiple VANs to one platform should be a straightforward process, and can be successfully staged in four steps:

  • Comprehensive analysis of your existing VAN setup
  • Development of an Implementation Roadmap
  • Creation and execution of a Communication Plan to Your Trading Community
  • Switchover activities

Your migration partner should take the lead in planning and executing these steps as well as performing additional testing and monitoring to verify a successful conversion.

Selecting a partner who understands your business operations and takes your current and future business requirements into account throughout each step of the migration process can go a long way towards ensuring your migration is seamless.


Best Practices Checklist for a Seamless VAN Migration

Companies change VAN providers for a variety of reasons: customer mandates, better rates, more secure networks being a few. If you're considering making the switch, then reference the following checklist to ensure a smooth transition. These migration best practices have been refined over time from hundreds of Value-Added Network migrations.

  • Prepare a comprehensive migration project plan for your internal users.
  • Diagram the flow of your e, typically from your back-end application to your trading partners' systems.
  • Communicate the timing and effect of the impending move to your business users and other IS organizations.
  • Understand the impact of configuration changes, such as document filters and network rules, which will impact transaction formats and routing.
  • Setup a test infrastructure, and ensure parity between your test and production systems.
  • Make a list of all of your active trading partners (don't include the ones that have been gathering dust in your system).
    • List each trading partner's technical contact
      • Name
      • Email address
      • Phone
    • List each trading partner's EDI characteristics
      • Sender/Receiver ID and qualifier
      • Current VAN
      • Current connectivity type
  • Provision for the required connectivity type and user interface infrastructure.
  • And don't forget: Run through mock migration day activities to ensure system and resource readiness.

Inovisworks: Next-Generation Performance


Best-in-class solution

Recognized as the industry's most modern Value-Added Network, Inovisworks offers stateof- the-art technology and secure and scalable solutions that enable you to fully leverage your EDI infrastructure and maximize the value your supply chain operations deliver to your bottom line.

Inovisworks routes over four million transactions each business day backed by the most advanced data-exchange capabilities in the market and a Class 4 data center.

Inovisworks features the key capabilities you should expect from a next-generation EDI solution, including comprehensive visibility, delegated access and comprehensive transaction management.

Inovisworks goes beyond the industry standards and delivers innovative tools and features that truly impact your supply chain communication efficiency:

  • Single point of entry, enabling you to communicate with every customer and supplier regardless of what B2B format or protocol they require
  • High availability with 99.95% uptime
  • Event Management features deliver instant access to the performance metrics that matter the most and empower you to mitigate exceptions in real time
  • Extended online archiving capabilities give you easy access to up to ten years of historical data
  • Comprehensive reporting features enable you to quickly drill down into further levels of transaction detail and share information across your trading community
  • Disaster recovery and business continuity planning ensure you are meeting key customer expectations

Migration made easy

Inovis' EDI migration process is simple and proven. We approach your project with the expertise built from successfully completing more than 2,500 EDI implementations.

Our project management approach is designed to account for your business operations, specific requirements and future business objectives.

Communication is a key piece of our migration process and keeping your business and your trading partners informed along each step of the process is our standard procedure.

When you work with Inovis, expect a migration that is completed efficiently with minimal disruption to your business. Our goal is to quickly and carefully complete your migration so that your business can begin realizing immediately returns from the Inovisworks solution.


About Inovis

Inovis delivers solutions that empower companies to transact, collaborate and optimize communications with their business communities. Over 20,133 customers use our actionable intelligence offerings to reduce their costs of B2B transactions, increase their opportunities to revenue and optimize collaboration with their trading partners. With over 20 years of expertise, Inovis delivers its products and services to companies over a wide range of industries and markets across the globe.

Inovis was recently named a "Company on the Move" by Consumer Goods Technology, and was included in Supply & Demand Chain Executive's "2006 Supply & Demand Chain Executive 100," Inbound Logistics Magazine's "Top 100 Logistics IT Providers" and Apparel Magazine's annual "Software Scorecard." In 2006, IDC ranked Inovis #15 on its list of top Supplier Relationship Management Application Vendor table and #3 in the Worldwide Supplier Collaboration Application market. For more information, visit www.inovis.com.


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