A Response Management Pioneer Offers Its Solution
P.J. Jakovljevic - March 19, 2008

Existing mainstream enterprise systems are not meeting the market need for dynamic supply network flexibility. Namely, enterprise resource planning (ERP) and advanced planning and scheduling (APS)-supply chain partnership (SCP) systems are not geared for high-value, operations-level business trade-offs that require educated human intervention. Spreadsheets are used frequently, but they lack the required scalability, become quickly dated, and result in unreliable multiple versions of the truth. Business intelligence (BI) tools are not real-time in nature; they are structured for after-the-fact insight rather than for making execution decisions. Thus, some businesses have turned to a new software category dubbed “response management” to extend the capabilities of the above traditional technologies...