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War Looms in the On-demand CRM Market (and Beyond)—But Will You Profit from It?
P.J. Jakovljevic and David Clark - October 13, 2008

Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?..


 
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