Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?
P.J. Jakovljevic - March 27, 2007

A series of articles published at the end of 2005 highlighted at great length a conundrum on price per value that has long affected enterprise application vendors and their users. Specifically, while vendors would like to have well-oiled business models that promote stable and recurring revenue streams (which in turn would ensure future product and service enhancements), users favor freedom of choice (in terms of which vendors they purchase enterprise software from, and how they implement and pay for that software)...