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Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Minimizing the Total Cost of Technical Support for Enterprise Applications
Written By: David Bourque Published On: September 28 2009 Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership. Read More...
The Subjective Criteria of ERP Selection
Written By: Aleksey Osintsev Published On: September 25 2009 I hope our readers, to greater or lesser degrees, are familiar with our business software selection methodology—as we have been writing a lot on this matter. But the lion’s share of these publications often refer to either the functional or technical sides of the selection process, or what type of business processes a future system can support and how can be achieved. Here, I would like Read More...
Sage ERP X3 Version 6: A Sneak Peek
Written By: Gabriel Gheorghiu Published On: September 24 2009 We recently got a sneak peek of the new version of Sage ERP X3 that is scheduled to be released in October 2009. We were given a detailed demonstration of some of its core functional changes and advancements and we have summarized our findings differently. Gabriel Gheorghiu’s Take on Version 6There are features that are new to X3 and quite rare for an enterprise resource planning Read More...
I Did It the iWay
Written By: Gabriel Gheorghiu Published On: September 24 2009 After attending the iWay seminar on Enterprise Information Management (EIM) yesterday, I was thinking that a CIO who implemented their system might sing the following after the implementation:[Editor's note: sincere apologies to Frank Sinatra.]  I did it the iWay And now, the end* is near; And now it’s done - the integration. My friend, I’ll say it clear, We were so close from Read More...
Show Me the (Hidden) Money
Written By: Gabriel Gheorghiu Published On: September 23 2009 Did you know that there is hidden money in your company? No, not in the safe, nor in some secret vault that you can access by pressing on a brick in the wall—it’s in your operations. At the 2009 APICS International Conference and Expo preview webinar series (session 4), Nicholas M. Testa (CEO Acuity Consulting Inc.) tried to answer the following questions concerning your company’s hidden money Read More...
A Tale of a Few Good SCM Players - Part 1
Written By: Predrag Jakovljevic Published On: September 23 2009 Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. The Read More...
TEC’s New Utilities ERP Evaluation Center: A Preview
Written By: Gabriel Gheorghiu Published On: September 22 2009 The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service Read More...
HRM Research Analyst Job Opportunity
Written By: josh chalifour Published On: September 22 2009 We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job description interests you. TEC seeks a research analyst and consultant for enterprise software subjects such as human resource management (HRM), compensation, performance, and incentive management, and finance. Candidates must apply Read More...
Trends in LMS
Written By: Ph.D Published On: September 21 2009 Companies and educational institutions use learning management systems (LMSs) to provide training and e-learning. With over 250 LMSs currently on the market, smaller and medium-sized enterprises are now adopting this software and using it to boost performance. Find out why. Read More...
The Blurry Line between ERP and PLM in Engineer-to-order (ETO) Manufacturing
Written By: Yu Chen Published On: September 18 2009 Engineer-to-order (ETO) manufacturing needs a high level of integration between ERP and PLM systems. This article points out that ERP and PLM solutions are moving toward each other to achieve more organic data and process connectivity. Read More...
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