TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Why Are You Afraid of (Re) Defining Business Processes?

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We all are—except consultants who praise the importance of business processes, but sometimes don’t practice what they preach. Business processes can be simply good or bad habits that people follow mostly because it’s what they’ve always done rather than it being a way to work more efficiently. There are a few very good reasons that make people afraid of changing the way they do their

The Path to ERP for Small Businesses - Part 1: The Research

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Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article will describe each of them, providing tips and real life examples that will help small businesses better understand what they need and how they can find the best product and vendor for them.

CRM and BPM: “We Goes Together Like Peas and Carrots”

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In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

Every Angle for SAP: A Product Note

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Hundreds—even thousands—of transactions could represent a great challenge when trying to analyze data and obtain results. Every Angle is a tool that can deliver SAP data analysis from every angle.

(Forgotten) CRM and ERP Kingdoms in the Making?

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Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

Top Business Objectives When Adopting PLM

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This article presents research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing and product documentation management, product collaboration, and engineering change management are the top priorities that PLM buyers have.
  • Written By: Yu Chen
  • Published On: February 4 2010

These are the Times of CRM Vindication and Validation - Part 2

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Part 1 of this blog series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM Effectiveness During Lean Times,” authored by Microsoft Dynamics CRM and Oracle CRM, respectively. My post made the case for forward-looking enterprises to leverage customer relationship management (CRM) solutions to

Vox Populi: How Do You See The Future of Succession Planning?

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Succession planning is about finding employees that can someday replace others who retire or decide to leave the company. In my opinion, there are two major factors that will have a great impact on the future of succession planning: the aging population; and rapidly-evolving technology.The Aging Population While listening to interviews from the Metropolitan Opera, I realized that

Vendors Jostle and Profess Economic Stimulus Readiness - Part III

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Part I of this series analyzed the opportunity as well as the related attached strings stemming from the American Recovery and Reinvestment Act of 2009 (ARRA), a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of the Deltek Insight 2009 user conference last May, where Deltek decided to fill a market need and interest by convening a separate “track” that

Threshold of a New TEC Advisor

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I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog, "How do you
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